We currently offer $5.95 Flat Rate Shipping for all orders shipped within the continental United States. Orders are shipped Monday through Friday. We use United States Postal Service (USPS), United Parcel Service (UPS) and Federal Express (FedEx).
Please call if you have a special request or if you need expedited shipping.
Most In Stock items will ship in less than 1-2 business days. Backorders take longer depending upon the estimated date of availability. We will contact you if an item on your order becomes backordered for longer than 7 business days.
PAYMENT METHODS & SALES TAX
Our online checkout is very safe and uses a secure server. We accept Visa, Mastercard, Discover and Paypal. For your safety, we only ship credit card orders to the credit card billing address.
If you would feel more comfortable placing your order by phone, please call us at 1-940-569-0804 Wednesday-Saturday 10am-2pm.
You may also mail a personal check to: The Stitching Depot 316 E 3rd St, Burkburnett, TX 76354. Please include your name, mailing address, phone number and a printout of your shopping cart from our website to help us identify the items you wish to purchase.
Texas Residents pay 8.25% Sales tax.
Your satisfaction is very important to us. If an item does not meet your expectations, please contact us within 15 days of the original purchase date to arrange for an exchange or full refund. 1-940-569-0804. When returning an item, please include a copy of the original invoice. It is highly recommended that you use a trackable shipping service (such as FedEx or UPS). We are not responsible for lost returns. All items must be returned in NEW condition. Fabrics may not be cut, dyed, washed or contain any odor or pet hair. We are unable to accept returns of patterns or books due to copyright laws. Customer is responsible for return shipping costs. Shipping & handling charges are not included in refunds.
Please send all returns to:
The Stitching Depot
316 E 3rd St
Burkburnett, TX 76354
AVAILABILITY & END OF BOLT
Some fabric collections are printed for a limited time. Usually, once the fabric is sold, it is no longer available. Our limited fabric collections will have the approximate yardage available on the item page. Please remember this is an approximation. There are times when we don't quite have the full amount of fabric for an order. For these situations we have provided an option in the checkout for you to communicate how you would like us to handle it. A simple form allows you to tell us if you would like us to ship what we have left or if you would prefer us to cancel that item on your order. We will then adjust your invoice accordingly.
Fabric basics are reorderable and the quantity available will simply say In Stock. If yardage is getting short it will say On Order. When you place your order for that item, we will ship it as soon as we receive it (usually within 5-7 business days). Your credit card is never charged until your order is ready to be shipped. If your item remains On Order for more than 14 days, we will contact you. In the unfortunate event that an On Order item is no longer available, we will notify you right away.